Home

About Us

About Us – Five Star Carpet & Floor Care

Where Professionalism Meets Deep Clean

At Five Star Carpet & Floor Care, we believe a truly clean home starts from the ground up. Serving Lincoln, NE, and surrounding areas for over 24 years, we’ve built our reputation on delivering exceptional results, backed by honest, professional service.

IICRC-Certified

At Five Star Carpet & Floor Care, we are proud to uphold the highest standards in the industry. One way we do this is through IICRC ‘Master’ Certification, the gold standard for professional cleaning and restoration training.

What is IICRC?

The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is a non-profit organization that sets international standards for the cleaning, inspection, and restoration industries. It is widely recognized as the gold standard in the cleaning and restoration world.

When you hire an IICRC-certified technician, you’re trusting a professional trained in science-backed cleaning techniques, health & safety protocols, and industry best practices.

What Does ‘Master’ Certification Mean?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) awards Master status to professionals who complete an extensive range of advanced training courses and demonstrate field experience.

There are three elite categories of Master Certification:

  • Master Textile Cleaner

  • Master Water Restorer

  • Master Fire & Smoke Restorer

Professionals who earn all three designations are considered “Triple Master Certified” – a rare and prestigious level of expertise.

IICRC Master Textile Cleaner Requirements

To become a Master Textile Cleaner, a technician must hold certifications in:

  • CCT or CCMT – Carpet Cleaning Tech or Commercial Carpet Maintenance Tech

  • UFT – Upholstery & Fabric Cleaning Tech

  • OCT – Odor Control Tech

  • RRT – Carpet Repair & Reinstallation Tech

  • CRT – Color Repair Tech

Additional Certifications Required for Master Status:

  • FSRT – Fire & Smoke Restoration Technician
  • HST – Health & Safety Technician

Benefits of Hiring an IICRC Certified Firm

When you choose an IICRC-certified firm like Five Star Carpet & Floor Care, you’re getting:

  • Quality Assurance – All services meet IICRC standards for health, safety, and effectiveness.

  • Proven Expertise – Work is performed by trained, tested, and experienced professionals.

  • Accountability & Ethics – Certified professionals must uphold a strict code of ethics.

  • Healthier Homes – Our methods remove allergens, bacteria, and pollutants the right way.

  • Peace of Mind – We’re bonded, insured, and continuously trained in advanced techniques.

Why This Matters for You

When you hire Five Star Carpet & Floor Care, you’re not getting average. You’re getting a certified master technician with deep industry knowledge, technical precision, and a commitment to excellence.

Our IICRC credentials are proof of our investment in delivering safer, cleaner, and longer-lasting results for your home or business.

Years of experience

%

Satisfaction

%

recommended

We Don’t Cut Corners – We Clean Them

Unlike some competitors who rely on portable machines or dry cleaning methods, We use professional-grade, truck-mounted steam cleaning systems. Why does that matter?

Truck-mounted systems offer:

Superior suction and heat for deep extraction

Shorter drying times and more hygienic results

The performance that leading carpet manufacturers recommend and warranty

 Our Core Values

9

Integrity First

We don’t upsell unnecessary services. We educate and offer real solutions.

9

Clean with Care

We treat your home or business like it’s our own.

9

Results Matter

 You’ll see, feel, and smell the Five Star difference.